tapstep Terms of Service

Version 1.0 — Effective: [DATE]

DRAFT — review by qualified counsel required before publication. [Entity registration pending: complete the БИН and registered address in Section 15 when ТОО "Tapstep" is registered.]

These Terms of Service ("Terms") govern your use of Tapstep's hosted services: accounts and authentication, cloud sync, cloud runs, and the tapstep.dev websites (the "Services"), provided by Tapstep LLP (ТОО "Tapstep"), Republic of Kazakhstan ("Tapstep", "we"). Use of the desktop/CLI software itself is governed by the EULA; this document applies when you create an account or use the Services. If you use the Services on behalf of a company or other organization, "you" includes that organization, and you represent that you are authorized to bind it.

By creating an account, clicking to accept, or using the Services, you agree to these Terms and to the Privacy Policy.

1. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account, and you must notify us promptly at legal@tapstep.dev if you suspect unauthorized use. You must be at least 16 years old (or the age of digital consent in your jurisdiction).

2. The Services; plans

The Services are currently provided free of charge. We may introduce paid plans; pricing and paid features will be presented before any charge, and these Terms will be updated accordingly. We may change, limit, or discontinue free features with reasonable notice where practicable.

Free Services are provided without any service-level, support, or availability commitment, and — like the Software — are at an early-access (MVP) stage: any feature may change, break, or be withdrawn.

3. Your content

You retain ownership of content you upload or sync (test flows, run artifacts, and similar). You grant Tapstep a limited license to host, store, process, and transmit that content — including through the infrastructure providers listed in the Privacy Policy — solely to operate the Services.

You are responsible for having the necessary rights to the content you upload, including any personal data it contains (see the Privacy Policy), and you represent and warrant that you have all rights, consents, and authorizations needed to test, record, and upload it. Where synced content contains personal data of your own users, you are its controller and Tapstep processes it on your behalf. [Counsel: data-processing addendum for business customers to be prepared.]

4. Acceptable use

You may not use the Services to:

We may suspend or terminate accounts that violate this section, immediately where reasonably necessary to protect the Services or comply with law.

5. Availability; your copies

The Services are provided without an uptime commitment. We may perform maintenance, and the Services may be unavailable from time to time. [Counsel: SLA language to be added with paid plans.]

The Services are not a backup or archival service. Keep your own copies of your content; to the maximum extent permitted by law, Tapstep is not liable for loss of or damage to content stored in the Services.

6. Termination

You may stop using the Services and request account deletion at any time. We may suspend or terminate your access for breach of these Terms, with notice where practicable. We may also terminate free plans, or discontinue the Services, at our discretion with at least 14 days' notice where practicable. Except where we terminate for breach, we will make reasonable efforts to let you export your synced content for 30 days after termination; thereafter, synced content is removed per the retention terms in the Privacy Policy.

7. Disclaimer; liability

THE SERVICES ARE PROVIDED "AS IS". THE WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY IN SECTIONS 12–13 OF THE EULA APPLY EQUALLY TO THE SERVICES, WITH "SOFTWARE" READ AS "SERVICES".

8. Indemnification

To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless Tapstep from and against any third-party claim, and resulting damages, costs, and reasonable legal fees, arising out of or relating to: (a) content you upload or sync; (b) your breach of Sections 3 or 4; or (c) systems you test or automate through the Services. This Section does not apply to you to the extent you are a consumer in a jurisdiction whose law prohibits such indemnification.

9. Feedback

If you send us suggestions, ideas, or other feedback about the Services, you grant Tapstep a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use and incorporate it for any purpose, without compensation or attribution.

10. Usage data

Tapstep may collect aggregated, de-identified technical information about use of the Services to operate, secure, and improve them. Any collection of usage data is described in the Privacy Policy before it begins.

11. Eligibility; export control

The export-control and sanctions representations in Section 15 of the EULA apply equally to the Services.

12. Changes

We may update these Terms; material changes will be announced in the app or by e-mail, with the new version and effective date posted here. If you are a consumer in the EU or UK, we will give you reasonable advance notice of material changes, and you may terminate your account if you do not accept them. Continued use after the effective date constitutes acceptance.

13. Governing law

The governing-law and dispute-resolution terms of the EULA (Section 19) apply to these Terms, including its consumer-protection carve-out.

14. General

The consumer-rights and general provisions of the EULA (Section 18 — severability, entire agreement, assignment, no waiver, force majeure, language) apply to these Terms with "Software" read as "Services".

15. Contact

Tapstep LLP (ТОО "Tapstep") — legal@tapstep.dev [Registered address and business identification number (БИН) to be added upon registration of the ТОО.]